I’ve been offering a limited number of online sessions since 2018 — mostly when a client has left the area for college, due to snow days, and similar situations. Now — due to the COVID-19 crisis — I’ve moved all appointments online. This includes recurring sessions and first meetings.
I’ve made this decision to decrease risks, increase social distancing, and help assure we can continue our regularly scheduled meetings during this unusual situation. I’m glad I can offer this option during this time, but it is my intent to resume in-person sessions as soon as appropriate.
I use Zoom for all online sessions. This is a common platform for online meetings of all sorts. However, unlike versions used for business meetings, socializing, and other purpose, the version we’ll be using is fully HIPPA compliant, as required by federal law. This helps assure our sessions remain confidential.
WHAT TO EXPECT
Two days before a scheduled meeting, you’ll receive an email with a link specific to that appointment. This email will go to the address on file with Mindful Therapy Group, so please make sure we’ve got the best one. If you don’t receive this email, call (206) 294-3292 at least a few hours before our appointment and the link will be sent again.
During sessions I’ll be at my home in a quiet, confidential space or at Mindful Therapy Group’s Tukwila office. I’m hopeful you also have a quiet, confidential space for these sessions, as well as an appropriate computer with a good internet connection. If not, let me know as soon as possible so we can identify another option.
Typically, the front desk staff would collect co-pays or other fees when you check-in for a session. To simplify the collection of these fees, I’m asking that you provide credit card information in advance. This information will be kept in our HIPPA-compliant software and we’ll only charge co-pays or other pre-approved fees after the session takes place. To put a credit card on file with us, call the front desk at (425) 640-7009.
My experience has been that online sessions almost always go smoothly. However, should there be any technical issues immediately before or during our appointment, you can call or text me directly at (206) 327-4478. If you have any concerns or questions about any of this, please let me know.